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FAQs

Frequently Asked Questions

We are your trucking industry experts.

We are the #1 single load board solution in the USA. Whether you are an Owner-Operator, Shipper, Carrier, Broker or Dispatcher, we have the right package for you!

To sign up you will need to provide the following information: Full Name, Email, Phone Number, Company Name, Company Address, Business email, Business phone, Credit Card information. No MC# is required to sign up.

You will be asked to choose from the following roles: Shipper, Carrier, Broker, or Dispatcher.

As a final step you will be asked to choose a package.

Follow this link to Sign Up: https://app.forkfreight.com/#/public/signup

We will get in contact with you before your trial expires to check on you and see if you have any questions.

If your trial expires, you won’t have access to our site until you upgrade to a paid package. To upgrade before the trial expires, follow this link (link)

Once logged in, click your name at the top right. Then click “My Profile”. Select “Upgrade Subscription”. Follow the prompts to finish upgrading.

You certainly can. Follow the following link (link) to activate the new user account.

Only registered users can post loads and trucks in the system.

How to post a load?

Go to your account and click on “Post Load”. You will be asked to enter some information, such as: Origin, destination, and equipment. After completing all the suggested tabs, select “Post Load”. Your load will be posted in seconds.

How to post a truck?

Go to your account and click on “Post Truck”. You will be asked to enter some information, such as: Origin, destination, and weight. After completing all the suggested tabs, select “Post Truck”. Your truck will be posted in seconds.

If you have any questions, please send us an email to: [email protected]

Make sure you enter all the fields suggested in the system. When destination is left blank, your posting will not appear as a match. You’re more likely to get more calls if you complete all fields.

When the search is run, it uses a radius around a city that is in air miles. The results you see will be within that air mile radius, but the actual driving miles can be further.

After you make a request to reset or change your password, you will receive an email with a link to create a new password.

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your information is safe and secure. We do not store any credit card information directly on our site.

You can check our website’s security by checking the URL. When you visit our website www.forkfreight.com the URL in your browser’s address shows a lock next to the URL indicating you’re on a secure website. Your billing information will be safe with us.

During your free trial, no credit card is required.

We are unique in the market and here is why:

Fork Freight provides high-end, affordable services designed to help carriers, shippers and brokers grow their business. With Fork Freight state-of-the-art proprietary load board system, we significantly increase the effectiveness of load processes and delivery, and freight matching for our customers.

We offer the highest paying loads for Shippers, Brokers, Carriers & Dispatchers. 100% Guaranteed. We have subscription plans to suit every budget. In partnership with Triumph Capital, we offer same day, flexible factoring.

No Motor Carrier number (MC) is required to create an account. You can begin searching for loads and trucks immediately after registering.

In partnership with Triumph Capital, we offer same day, flexible factoring. Whether you just got your authority, or you’ve been running a fleet for years, Triumph Business Capital can help cash flow gaps and provide access to fuel savings through our national network of trucks stops.

How it works:

Complete your delivery. Submit your schedule and paperwork. Receive your funds within 24 hours of approval.

You can choose from the following options:

For Salest Support: (786) 220-6669 or [email protected] or look for our live chat support on the website.

For Technical Support or other questions: [email protected]

There is no limit on the number of loads and trucks that one can post on Fork Freight. To date, Fork Freight posts over 200,000 loads per day and growing.

The consignee, typically the buyer to whom the freight will be delivered, pays all freight charges upon receipt, The consignee is considered responsible for customs declarations and filling any taxes or forms.

You can cancel your subscription at any time. If you cancel your subscription before your next payment is due, no further payments will be taken, however no refunds are available within the active subscription period.

  • Login to your account.
  • Click on “Post Load” from the left sidebar.
  • Click on “Upload CSV”.
  • If you want to add a file from your system, then click on “Browse”, select the file and click on “Upload”.
  • If you want to upload a sample file, click on “Download Sample”
  • Edit the Sample file according to your requirements and upload the file.
  • The file will automatically be added to your loads.